Questions & Answers



Security and Data Protection
Your security is our first priority. All personal information is always transmitted SSL encrypted. You can see the encryption evidenced by the lock in
Cancellation
You may also cancel orders that have not yet been shipped. - Please call +41 41 240 94 94. - Our staff will inform you of the delivery status. -
Payment Options
When you entered your customer information, you chose a method of payment. This will be used for any given order. If you would like to change the meth
Returns
Our returns policy is very simple: Provided they are unused, you may return all items acquired from us within 10 days for a full refund. Please do no
Do I receive a confirmation of my order?
After the completion of your registration and order, you will immediately receive an email with your personal login information (customer account) as
Conditions of Delivery
For watches, The minimum order amount is CHF 500. For orders of CHF 3500 and greater, we deliver free. Orders of a lesser value are subject to shippi
Shopping cart ordering
By clicking on the „Shopping Cart Ordering“ button, you can complete your order. Before you enter your personal order information, please read the pro
Enter order information
Here is a form with different fields. Please fill this out carefully. Be aware that there are several required fields, which you must fill out to succ
Place items in the shopping cart.
To order an item, enter the desired quantity and click on the „shopping cart“ button. You will then see a view of your shopping cart and the item will
There are two ways to find a product.
Browse You can browse the webshop like a normal catalogue. Just click on all rubrics on the left side of the screen. You will see images of the items